
Help Center
Get quick answers to common questions.
General FAQs
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Shipping & Ordering
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We offer free shipping on all orders.
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We typically process orders within 1 business day after receiving payment. Please note that this does not include weekends or holidays. If there is a delay in processing your order, we will notify you as soon as possible.
Shipping time varies depending on your location and shipping method selected. For now we only offer standard shipping. Estimated shipping times are provided during checkout.
Please note that shipping times are estimates only, and actual delivery times may vary depending on the carrier and destination. We are not responsible for any delays or issues caused by the shipping carrier.
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We currently do not offer international shipping. We only ship to addresses within the Continental United States.
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Orders typically process within 1-3 business day of payment, and you'll receive tracking within 1-2 business days after it ships.
If you haven't received an order update within 5 days after purchasing, please email hi@cookmagnifique.com with your order number.
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We accept most major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal, Amazon Pay, Shop Pay, Apple Pay, and Google Pay.
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State laws require us to charge sales tax to addresses in most states. If your state requires it, you’ll see sales tax added at checkout.
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Payment is collected as soon as you press the "Pay Now" button in checkout to confirm your order.
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Warranty & Returns
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We Offfer a Limited One Year Warranty.
All Magnifique products are covered for any manufacturer’s defects. Damage occurring from improper use or storage, prolonged use of high or excessive heat, thermal shock, accidental damage, or otherwise a result of a failure to follow care instructions described in product care inserts and care guides are not covered under warranty. Warranty claims may be submitted here.For more information about our warranty please see our Limited Warranty Policy
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To initiate a return or exchange, please submit a request here within 30 days of your purchase date.
With Checkout+, if your return is approved due to a confirmed product quality issue, you will receive a prepaid shipping label to print and attach to your return package.
Without Checkout+, if your return is approved, you will be responsible for paying for the return shipping label.
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If you believe your item has a manufacturing defect or product quality issue, please contact us via our Returns Portal within 30 days of your pruchase date.
With Checkout+, if your return is approved due to a confirmed product quality issue, you will receive a prepaid shipping label to print and attach to your return package.
Without Checkout+, if your return is approved, you will be responsible for paying for the return shipping label.
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Please allow 3-5 days for the refund to appear in your account, depending on your payment method and bank processing times.
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About Us
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Our philosophy is that families deserve easy-to-use appliances, without the toxic coatings. So we decided to build them. Magnifique believes cooking for your family should be effortless and worry-free.
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The name Magnifique is the French word for Magnificent. The word has its roots in the latin words Magnus (meaning "great") and Facere (meaning "to make or do").
Our name is an embodiment of our mission to make and do great things so that you can be confident in your kitchen.
Product FAQs & Manuals
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Combo Air Fryer
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Electrical Safety
- Do not plug in or unplug with wet hands.
- Never use a damaged power cord or plug — contact Customer Service.
- Do not immerse the cord, plug, or either unit in water or liquid.
- Do not use with an extension cord (Multi-Cooker) or allow the cord to drape over counter edges.
- Do not connect both units simultaneously — use sequentially only to prevent outlet overload.
Heat & Burn Hazards
- Surfaces can reach up to 392°F during operation. Always use the included heat-resistant gloves when handling hot components.
- Keep hands and face away from vents during operation.
- Never touch hot surfaces — use handles and knobs.
- Do not move the appliance while it is in use or hot.
- After cooking, do not seal the Lid Cover onto the Glasspot immediately.
- Never place the AirCrisper, Glasspot, or Crisper Disk on the Lid immediately after cooking.
Steam Hazards
- Hot steam is released through the lid's steam hole — keep hands and face clear.
- When lifting the lid, always use the top handle and be mindful of the steam vent. Never lift from the sides.
- Place the unit away from walls and cabinets during use to avoid steam damage.
Glass Pot Safety
- Never use on stovetops, under broilers, in ovens, or over open flames.
- The Glasspot is safe for microwave use.
- Avoid sudden temperature changes — do not add cold liquid to a hot Glasspot or place a hot Glasspot on wet/cool surfaces.
- Do not use chipped, cracked, or severely scratched glassware.
General Use
- Do not overfill the Glasspot — liquids must not exceed 2/3 capacity.
- Do not heat an empty pot for more than 10 minutes (Multi-Cooker) or 30 minutes (AirCrisper).
- Do not use for deep frying.
- Do not cook instant rice.
- Do not use outdoors, in damp environments, or in temperatures below 32°F.
- Keep at least 6 inches of clearance above and on all sides of the unit.
- For household use only.
Children & Vulnerable Users
- Keep children away from the appliance at all times.
- Do not allow children to clean or perform maintenance.
- Persons with limited physical, sensory, or mental abilities must be supervised and trained before use.
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AirCrisper Unit
- Never put the AirCrisper in the dishwasher or immerse in water or any liquid.
- Unplug before cleaning.
- Wipe the unit and control panel with a damp cloth only.
Multi-Cooker Base
- Never put the Multi-Cooker base in the dishwasher or immerse in water or any liquid.
- Unplug before cleaning.
- Wipe the unit and control panel with a damp cloth only.
Glasspot, Lids & Crisper Disk
- All are dishwasher safe and refrigerator safe (allow to cool before refrigerating).
- Hand wash with mild dish soap and a soft cloth or sponge — no scouring pads or abrasive materials.
- For stubborn food, soak in warm water with mild dish soap.
- After air frying, do not rinse an overheated Glasspot with cold water — let it cool naturally first.
- After refrigerator storage, let the Glasspot return to room temperature before placing in the AirCrisper.
- Stop using the Glasspot immediately if it becomes chipped, cracked, or deeply scratched.
- The plastic Lid Cover is NOT safe for microwave or oven use.
- The Crisper Disk is NOT microwave or oven safe.
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The Glass pot is 4.5 Quarts which means it can hold approx. 18 cups this means:
- You can make a hearty casserole that can feed about 5-6 people.
- You can fit 12-15 chicken wings on the Crisper Disk.
- A 3–4 lb chuck roast with 2 lbs of potatoes and carrots will fit perfectly for a slow-braise.
Making this the perfect size for feeding a hungry family or preparing appetizers for a party.
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DO NOT CONNECT BOTH UNITS SIMULTANEOUSLY!
One plug at a time please!
While it may be tempting to plug in both at the same time, the power draw required by both can cause outlet overload and cause serious harm to the equipment.
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Casserole Air Fryer
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Electrical Safety
- Check that your home voltage matches the appliance rating before use.
- Do not immerse the cord, plug, or appliance in water or any other liquid.
- Do not use with a damaged cord or plug — return to an authorized service facility.
- This appliance has a polarized plug — do not attempt to modify it in any way.
- To disconnect, press and hold the Power button for 3 seconds, then unplug from the outlet.
- Do not clean with metal scouring pads — pieces can break off and contact electrical parts.
- Extension cords may be used, but the cord's electrical rating must be at least equal to the appliance's rating, and it must not drape over counter or table edges.
Fire & Heat Hazards
- Do not fill the casserole dish with oil or any other liquid — this may cause a fire hazard.
- Do not cover the cooking basket or any part of the air fryer with metal foil — this causes overheating.
- Do not place the appliance near or on a hot gas or electric burner, or in a heated oven.
- A fire may occur if the appliance is covered by or touching flammable materials such as curtains, draperies, or walls. Do not store any item on top of the unit during operation.
- If you see dark smoke coming from the appliance, unplug it immediately. Wait for the smoke to stop before removing the pan.
- Oversized foods or metal utensils must not be inserted in the air fryer — they may cause a fire or electric shock risk.
- Do not place paper, cardboard, plastic, or similar materials inside the appliance.
Hot Air & Burn Hazards
- Do not touch hot surfaces — use handles or knobs.
- During operation, hot air is released through the air outlet openings. Keep hands and face at a safe distance from vents and air outlets.
- Use extreme caution when removing the basket or trivet and disposing of hot grease.
- When moving the air fryer, hold it securely and support the base.
- Extreme caution must be used when moving the appliance if it contains hot oil or other hot liquids.
Placement & Ventilation
- Always place on a flat, level, heat-resistant, and stable surface.
- Keep at least 6 inches (15cm) of free space on the back, sides, and above the unit for ventilation.
- Also ensure the easy-assist drawer has enough surface area beneath it when pulled out.
- Do not place the appliance against a wall or against other appliances.
- Do not let the cord hang over the edge of a table or counter.
- Not for outdoor use.
Operation
- Never use the air fryer without the casserole dish and basket in place.
- Keep all ingredients inside the casserole dish — do not overfill — to prevent contact with the heating element.
- Do not cover the air inlet on top or the air outlet on the back while in use.
- Do not touch the inside of the appliance while it is operating.
- Do not leave the unit unattended while in use.
- The unit has a built-in safety micro switch that automatically pauses cooking if the basket is removed during operation.
- Do not use accessory attachments not recommended by Magnifique.
- Do not use for anything other than its intended use.
Children
- This appliance is not intended to be used by children. Close supervision is necessary when used near children.
- Unplug when not in use and before cleaning.
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General
- Clean the appliance after every use.
- Switch the appliance off, unplug it, and allow it to cool completely for at least 30 minutes before cleaning.
- Never immerse the fryer unit in water or any other liquid.
Casserole Dish & Basket
- Both are dishwasher safe, or can be hand washed in hot, soapy water.
- Do not use metal kitchen utensils or abrasive cleaning materials on them.
- Rinse and dry thoroughly after cleaning.
- For baked-on food, fill the dish and basket with hot soapy water and soak for about 10 minutes before cleaning.
- Avoid sudden temperature changes with the glass casserole dish.
Inside the Cavity
- Wipe the cavity with a damp cloth or sponge, then dry with a paper towel.
- Never use abrasive products inside the cavity.
- Make sure no water or moisture penetrates the upper part of the air fryer.
- Use a cleaning brush to remove any food residue from the heating element.
Exterior
- Wipe clean with a damp sponge or cloth, then wipe dry.
- Never use steel wool, metal scouring pads, or abrasive cleaners — these will damage the finish.
- Do not let any liquid enter the air inlet on the top of the unit.
- Any other servicing should be performed by an authorized service representative.
First Use
- Before first use, wash the casserole dish, basket, silicone grips, silicone mat, and storage lid in hot, soapy water and wipe dry.
- Wipe the interior frying cavity with a damp cloth or sponge and dry with a paper towel. Make sure the cavity is completely dry before operating.
- Run the unit at the highest setting for 20 minutes without food to eliminate any manufacturing residue or new appliance smell. Ventilate the room during this time — slight smoke or odor is normal.
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Air Crisper
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Electrical Safety
- Do not plug in or unplug the power cord with wet hands.
- Do not immerse the cord, plug, or AirCrisper unit in water or any other liquid.
- Do not use with a damaged cord or plug — contact Customer Service at hi@cookmagnifique.com.
- This appliance has a polarized plug — do not attempt to modify it in any way.
- To shut down, press and hold the Power button for 2 seconds, then unplug from the outlet.
- Do not use metal scouring pads — pieces can break off and contact electrical parts.
- Extension cords may be used, but the cord's electrical rating must be at least equal to the appliance's rating, and it must not drape over counter or table edges.
Fire & Heat Hazards
- Do not cover air vents during operation — this causes overheating.
- Do not place the appliance on or near a hot gas or electric burner, stovetop, or inside an oven.
- A fire may occur if the appliance is near flammable materials such as curtains or tablecloths. Keep all objects at least 6 inches away from vents during operation.
If the appliance behaves unusually or shows signs of damage, turn it off immediately and contact Magnifique Customer Service. - Do not place paper, cardboard, plastic, or similar materials inside the appliance.
Hot Air & Burn Hazards
- Do not touch hot surfaces — always use the provided heat-resistant gloves.
- During operation, the Glasspot and appliance surface can reach up to 392°F — keep children away.
- Keep hands and face at a safe distance from vents and air outlets during operation.
- Use extreme caution when handling the Glasspot after cooking.
- Never move the appliance while it is operating or while hot — this can cause spills and serious burns.
Placement & Ventilation
- Always place on a flat, level, clean, dry, and stable surface away from counter edges.
- Keep at least 6 inches of free space around all vents for proper ventilation.
- Do not place the appliance against a wall or against other appliances.
- Do not let the cord hang over the edge of a table or counter.
- Not for outdoor use, use in vehicles, or use in damp environments.
Operation
- Never operate the AirCrisper unless it is properly seated on a Magnifique Glasspot container.
- Do not overfill the Glasspot past the rim — this may cause food to contact the heating element.
- Do not touch the inside of the appliance while it is operating.
- The unit automatically pauses cooking if the AirCrisper head is lifted during operation.
- Do not use accessory attachments not recommended by Magnifique.
- Do not use for anything other than its intended use — air frying only.
- Always use a food thermometer to ensure food reaches safe internal temperatures before eating.
Children
- This appliance is not intended to be used by children. Keep children away from the appliance at all times.
- Unplug when not in use and before cleaning.
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General
- Clean the appliance after every use.
- Switch the appliance off, unplug it, and allow it to cool completely before cleaning.
- Never immerse the AirCrisper unit in water or any other liquid.
Glasspot & Crisper Disk
- Both are dishwasher safe, or can be hand washed with warm water and mild detergent.
- Do not use scouring pads, steel wool, or abrasive cleaning materials on them.
- Rinse and dry thoroughly after cleaning.
- For stubborn food particles, soak in warm water with mild dish soap before cleaning.
- Avoid sudden temperature changes with the glass Glasspot — do not rinse hot glass with cold water.
AirCrisper Unit & Control Panel
- Wipe clean with a damp cloth, then wipe dry.
- Never immerse the unit, cord, or plug in water or any other liquid.
- Never put the AirCrisper unit in the dishwasher — hand wash only.
- Do not use metal scouring pads — pieces can break off and contact electrical parts.
First Use
- Before first use, wash the Glasspot, Crisper Disk, lid cover, and silicone support base in warm, soapy water and wipe dry.
- Ensure all parts are completely dry before operating.
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Claypot Multi-Cooker
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Electrical Safety
- Do not plug in or unplug with wet hands.
- Do not immerse the appliance housing, cord, or plug in water or liquid. If the unit falls into liquid, unplug immediately — do not reach into the liquid.
- Do not use a damaged power cord or plug — contact Customer Service immediately.
- Do not use an extension cord.
- Cook only in the provided Claypot to reduce the risk of electric shock.
- Do not clean with metal scouring pads — pieces can break off and contact electrical parts.
Heat & Burn Hazards
- The Claypot and Lid get very hot during cooking. Always use protective hot pads or insulated oven mitts.
- Never touch accessories during or immediately after cooking.
- Do not move the appliance while in use or containing hot liquids.
- Do not heat an empty Claypot for more than 10 minutes.
- When removing the hot Claypot from the base, never place it directly on an unprotected surface — use a trivet or rack.
Steam Hazards
- Hot steam is released through the lid's steam hole during operation. Keep hands and face away from the steam hole at all times.
- Direct the steam hole away from electrical outlets, cabinets, and other appliances.
- Always lift the lid by the top handle only — never from the sides.
- Place the unit away from walls and cabinets during use to avoid steam damage.
- Always keep the lid closed when using Slow Cook.
Claypot & Lid
- While the Claypot and Lid are oven safe, included accessories (trivets, utensils, lid holders) are not — do not place them in ovens, microwaves, on stovetops, or over open flames.
- Do not use any accessories not recommended by Magnifique.
- The rough bottom of the Claypot may scratch ceramic, glass cooktop, or smooth surfaces — always use heat-resistant protective padding underneath.
General Use
- Do not use for deep frying.
- Do not cook instant rice.
- Do not overfill the Claypot — overfilling can cause injury or property damage.
- Always follow maximum and minimum liquid quantities stated in recipes.
- Never use Slow Cook without food and liquid in the Claypot.
- Keep at least 6 inches of clearance on all sides of the unit during operation.
- For countertop use only — do not use outdoors, in vehicles, or in a garage.
- During first use, slight smoke or odor is normal and will not recur after a few uses.
Children & Vulnerable Users
- Keep the appliance and cord out of reach of children at all times.
- Do not allow children to clean or perform maintenance.
- Persons with limited physical, sensory, or mental abilities must be supervised and trained before use.
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Main Base Unit
- Never put the Base in the dishwasher or immerse it in water or any other liquid.
- Unplug the Base before cleaning.
- Wipe the Base and control panel with a damp cloth only.
Claypot & Lid
- Both are dishwasher safe and refrigerator safe (allow to cool before refrigerating).
- Both are oven safe up to 500°F.
- Hand wash with mild dish soap and a soft cloth or sponge — no scouring pads or abrasive materials.
- For stubborn food, soak in warm soapy water.
- Do not remove the Lid during a cook cycle.
- After cooking, do not place the hot Claypot directly on any unprotected surface — always set it on a trivet or rack.
- Avoid sudden temperature changes, such as adding refrigerated foods to a heated pot.
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Round Claypot Multi-Cooker
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Electrical Safety
- Do not immerse the cord, plug, or Base in water or any other liquid.
- Do not plug in or unplug the cord with wet hands.
- Do not use with a damaged cord or plug — stop use immediately and contact Customer Service.
- This appliance has a polarized plug — do not attempt to modify it in any way.
- To disconnect, turn the unit off and unplug from the outlet.
- Do not clean with metal scouring pads — pieces can break off and contact electrical parts.
- Never use an extension cord with this appliance — the shortened cord is intentional for safety.
Fire & Heat Hazards
- Do not place the appliance on or near a hot gas or electric burner, stovetop, or inside an oven.
- Do not operate in a garage or under a wall cabinet — contact with walls or a closing door may cause a fire.
- Do not place the appliance near flammable materials such as curtains or tablecloths.
- Place the unit away from walls and cabinets during use to avoid possible steam damage.
Hot Steam & Burn Hazards
- Do not touch hot surfaces — always use protective hot pads or insulated oven mitts.
- During operation, hot steam is released through the steam hole in the lid — keep hands and face at a safe distance at all times.
- Only lift the lid from the top handle, being mindful of the steam vent — do not lift from the side.
- When removing the Claypot from the Base, place it only on a heat-resistant surface such as a trivet or rack — never directly on unprotected countertops or tables.
- Extreme caution must be used when moving the appliance if it contains hot liquids — improper handling may cause serious burns.
- Do not move the appliance while it is in operation.
Placement & Ventilation
- Always place on a flat, level, clean, and dry surface away from counter edges.
- Keep at least 6 inches of free space above and on all sides of the unit for adequate air circulation.
- Do not let the cord hang over the edge of a table or counter.
- Not for outdoor use, use in vehicles, or use in damp environments.
- Place heat-resistant protective padding under the Claypot before setting on any table or countertop surface — the rough bottom may scratch certain surfaces.
Operation
- Never use the appliance without the Claypot insert in place.
- Do not overfill the Claypot — overfilling may cause food to contact the heating element, resulting in injury or damage.
- Do not use this appliance for deep-frying or any purpose other than its intended use.
- Never use the Slow Cook setting without food and liquid in the Claypot.
- Do not heat an empty Claypot for more than 10 minutes — this may damage the cooking surface.
- Avoid sudden temperature changes — do not add refrigerated food to a heated pot.
- Always use a food thermometer to ensure food reaches safe internal temperatures before eating.
- Do not use accessory attachments not recommended by Magnifique.
Children
- This appliance is not intended to be used by children. Keep the appliance and cord out of reach of children at all times.
- Cleaning and user maintenance should not be performed by children.
- Unplug when not in use and before cleaning.
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General
- Clean the appliance after every use.
Turn the unit off and unplug it from the outlet before cleaning. - Allow the unit to cool completely before cleaning, disassembling, or storing.
- Never immerse the Base, cord, or plug in water or any other liquid.
Claypot & Lid
- Both are dishwasher safe, or can be hand washed with warm water and mild dish soap.
- Do not use scouring pads or abrasive cleaning materials — use a soft cloth or sponge only.
- For stubborn food particles, soak in warm water with mild dish soap before cleaning.
- The Claypot and Lid are also refrigerator safe — allow to cool completely before refrigerating.
Base Unit & Control Panel
- Wipe clean with a damp cloth, then wipe dry.
- Never put the Base in the dishwasher or immerse it in water or any other liquid.
- Do not use metal scouring pads — pieces can break off and contact electrical parts.
First Use
- Before first use, clean the Base, Claypot, and Lid with a damp, soapy cloth, then rinse and dry thoroughly.
- Run the unit for 10 minutes without food to remove any packaging residue or odor. Ensure the area is well ventilated. Slight smoke or odor during this time is normal.
- Clean the appliance after every use.
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Glass Pot Multi-Cooker
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Electrical Safety
- Do not immerse the cord, plug, or Base in water or any other liquid.
- Do not plug in or unplug the cord with wet hands.
- Do not use with a damaged cord or plug — stop use immediately and contact Customer Service.
- This appliance has a polarized plug — do not attempt to modify it in any way.
- To disconnect, turn the unit off and unplug from the outlet.
- Do not clean with metal scouring pads — pieces can break off and contact electrical parts.
- Never use an extension cord with this appliance — the shortened cord is intentional for safety.
- Cook only in the Glasspot provided — do not use any other pot or vessel.
Fire & Heat Hazards
- Do not place the appliance on or near a hot gas or electric burner, stovetop, or inside an oven.
- Do not operate in a garage or under a wall cabinet — contact with walls or a closing door may cause a fire.
- Do not place the appliance near flammable materials such as curtains or tablecloths.
- Place the unit away from walls and cabinets during use to avoid possible steam damage.
- Do not use accessory attachments not recommended by Magnifique — this may cause fire, electric shock, or injury.
Hot Steam & Burn Hazards
- Do not touch hot surfaces — always use protective hot pads or insulated oven mitts.
- During operation, hot steam is released through the steam hole in the lid — keep hands and face at a safe distance at all times.
- Only lift the lid from the top handle, being mindful of the steam vent — do not lift from the side.
- When removing the Glasspot from the Base, place it only on a heat-resistant surface such as a trivet or rack — never directly on unprotected countertops or tables.
- Extreme caution must be used when moving the appliance if it contains hot liquids — improper handling may cause serious burns.
- Do not move the appliance while it is in operation.
- The Glasspot can be extremely heavy when full — take care when lifting it from the Base.
Placement & Ventilation
- Always place on a flat, level, clean, and dry surface away from counter edges.
Keep at least 6 inches of free space above and on all sides of the unit for adequate air circulation. - Do not let the cord hang over the edge of a table or counter.
- Not for outdoor use, use in vehicles, or use in damp environments.
- Place heat-resistant protective padding under the Glasspot before setting on any table or countertop — the rough bottom may scratch certain surfaces.
Operation
- Never use the appliance without the Glasspot insert in place.
- Do not overfill the Glasspot — overfilling may cause food to contact the heating element, resulting in injury or damage.
- Do not use this appliance for deep-frying or any purpose other than its intended use.
- Never use the Slow Cook setting without food and liquid in the Glasspot.
- Do not heat an empty Glasspot for more than 10 minutes — this may damage the cooking surface.
- Avoid sudden temperature changes — do not add refrigerated food to a heated pot.
- Do not cook instant rice in this unit.
- Always use a food thermometer to ensure food reaches safe internal temperatures before eating.
Children
- This appliance is not intended to be used by children. Keep the appliance and cord out of reach of children at all times.
- Cleaning and user maintenance should not be performed by children.
- Unplug when not in use and before cleaning.
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General
- Clean the appliance after every use.
- Turn the unit off and unplug it from the outlet before cleaning.
- Allow the unit to cool completely before cleaning, disassembling, or storing.
- Never immerse the Base, cord, or plug in water or any other liquid.
Glasspot & Lid
- Both are dishwasher safe, or can be hand washed with warm water and mild dish soap.
- Do not use scouring pads or abrasive cleaning materials — use a soft cloth or sponge only.
- For stubborn food particles, soak in warm water with mild dish soap before cleaning.
- The Glasspot is oven safe up to 500°F — however, the lid is not oven-safe. Always remove the lid before placing the Glasspot in the oven.
- The Glasspot and Lid are also refrigerator safe — allow to cool completely before refrigerating.
Base Unit & Control Panel
- Wipe clean with a damp cloth, then wipe dry.
- Never put the Base in the dishwasher or immerse it in water or any other liquid.
- Do not use metal scouring pads — pieces can break off and contact electrical parts.
First Use
- Before first use, clean the Base, Glasspot, and Lid with a damp, soapy cloth, then rinse and dry thoroughly.
- Run the unit for 10 minutes without food to remove any packaging residue or odor. Ensure the area is well ventilated. Slight smoke or odor during this time is normal.
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Slow Cooker
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Electrical Safety
- Do not immerse the cord, plug, or Base in water or any other liquid.
- Do not use with a damaged cord or plug — stop use immediately and contact Customer Service.
- This appliance has a polarized plug — do not attempt to modify it in any way.
- To disconnect, turn the unit off and unplug from the outlet.
- Do not clean with metal scouring pads — pieces can break off and contact electrical parts.
- Never use an extension cord with this appliance — the shortened cord is intentional for safety.
- Cook only in the Cooking Pot provided — do not use any other pot or vessel.
Fire & Heat Hazards
- Do not place the appliance on or near a hot gas or electric burner, stovetop, or inside an oven.
- Do not operate in a garage or under a wall cabinet — contact with walls or a closing door may cause a fire.
- Do not place the appliance near flammable materials such as curtains or tablecloths.
- Place the unit away from walls and cabinets during use to avoid possible steam damage.
- Do not use accessory attachments not recommended by Magnifique — this may cause fire, electric shock, or injury.
Hot Steam & Burn Hazards
- Do not touch hot surfaces — always use protective hot pads or insulated oven mitts.
- Use caution when cooking liquids on High — keep hands and face away from the pot, especially when adding ingredients, as hot liquids may splatter.
- During operation, hot steam is released through the steam hole in the lid — keep hands and face at a safe distance at all times.
- Only lift the lid from the front handle — do not lift from the side, as scalding steam will release.
- When removing the Cooking Pot from the Base, place it only on a heat-resistant surface such as a trivet or rack — never directly on unprotected countertops or tables.
- Extreme caution must be used when moving the appliance if it contains hot liquids — improper handling may cause serious burns.
- Do not move the appliance while it is in operation.
- The Cooking Pot can be extremely heavy when full — take care when lifting it from the Base.
Placement & Ventilation
- Always place on a flat, level, clean, and dry surface away from counter edges.
- Keep at least 6 inches of free space above and on all sides of the unit for adequate air circulation.
- Do not let the cord hang over the edge of a table or counter.
- Not for outdoor use, use in vehicles, or use in damp environments.
- Always place heat-resistant padding under the unit before setting on any table or countertop — the textured bottom may scratch certain surfaces.
Operation
- Never use the appliance without the Cooking Pot in place.
- Do not overfill the Cooking Pot — fill only between 1/2 and 3/4 full to prevent spillover and injury.
- Do not use this appliance for deep-frying or any purpose other than its intended use.
- Never use the Slow Cook setting without food and liquid in the Cooking Pot.
- Do not heat an empty Cooking Pot for more than 10 minutes — this may damage the cooking surface.
- Avoid sudden temperature changes — do not add refrigerated food to a heated pot.
- Always use a food thermometer to ensure food reaches safe internal temperatures before eating.
- The WARM setting is for keeping fully cooked food warm only — do not use it for cooking, and limit use to a maximum of 4 hours.
Children
- This appliance is not intended to be used by children. Keep the appliance and cord out of reach of children at all times.
- Cleaning and user maintenance should not be performed by children.
- Unplug when not in use and before cleaning.
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General
- Clean the appliance after every use.
Turn the unit off and unplug it from the outlet before cleaning. - Allow the unit to cool completely before cleaning, disassembling, or storing.
- Never immerse the Base, cord, or plug in water or any other liquid.
Cooking Pot & Lid
- Hand-wash the inner Cooking Pot to help extend its lifespan — use a soft cloth or sponge with mild liquid dish soap.
- Do not use metal scouring pads — if scrubbing is necessary, use a non-abrasive cleanser or nylon pad.
- For stubborn food residue, fill the pot with water and allow it to soak before washing.
- Air-dry all parts thoroughly after each use.
Base Unit & Control Panel
- Wipe clean with a damp cloth, then wipe dry.
- Never put the Base in the dishwasher or immerse it in water or any other liquid.
- Do not use metal scouring pads — pieces can break off and contact electrical parts.
First Use
- Before first use, wipe the Base, Cooking Pot, and Lid with a damp, soapy cloth, then rinse and dry thoroughly.
- Run the unit for 10 minutes without food to remove any residual packaging odors. Ensure the area is well ventilated. Slight smoke or odor during this time is normal.
- Clean the appliance after every use.
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Flami Pot
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Heat & Temperature
- Never transfer the pot directly from the refrigerator to a hot stove or oven — allow it to come to room temperature first to prevent cracking.
- Avoid sudden temperature changes in both directions (cold to hot, or hot to cold).
- The clay bottom is thick and takes time to heat up — warm it gradually, especially on stovetop.
- Allow the pot to cool completely before refrigerating or cleaning with cold water.
- Use caution when handling — the pot and lid become very hot during cooking.
- Always use oven mitts or pot holders when handling during and after cooking.
Stovetop Compatibility
- Compatible with gas and electric stovetops only. Not compatible with induction stovetops.
- Note: Some users have reported the bottom is not completely flat, which may affect even heat distribution on electric cooktops. Oven use is recommended for best results on those setups.
Handling & Durability
- Clay is more fragile than metal cookware — handle with care to avoid chipping or cracking from impacts.
- Do not drop or strike the pot against hard surfaces.
- Do not use if chipped or cracked.
General Use
- For stovetop and oven use only. Not for induction.
- Use only for cooking and food storage — not intended for use as a serving dish over open flame.
- Do not use abrasive cleaning tools that could scratch or damage the clay surface.
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Cleaning
- Dishwasher safe, though hand washing is recommended for longevity.
- Do not use harsh detergents or abrasive scrubbers — use gentle dish soap and a soft cloth or sponge only.
- For stubborn food, soak in warm water before cleaning.
- Allow the pot to cool completely before submerging in cold water or placing in the dishwasher.
- Store in a well-ventilated, dry cabinet when not in use.
