Shipping Policy

Thank you for shopping with Magnifique. This Shipping Policy explains how we process, ship, and deliver orders placed at cookmagnifique.com. It applies to all orders placed through our website and forms part of our Terms of Sale.

Where we ship

We currently ship only to street addresses within the continental United States. We do not ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses, P.O. boxes, freight forwarders, or international destinations. Orders placed to an ineligible address will be canceled and refunded.

Order processing

Orders are typically processed within one (1) business day after payment is authorized. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed after 12:00 p.m. ET, on weekends, or on holidays begin processing the next business day.

We ship all orders within the time stated at checkout, or within thirty (30) days of your order if no time is stated. If we are unable to ship within that period, we will give you the option to consent to the delay or cancel your order, and issue a prompt refund if you choose to cancel or if we cannot fulfill your order.

Orders may occasionally require additional time for payment verification, fraud review, or inventory allocation. If a delay is expected, we will contact you at the email address on your order.

Shipping methods and delivery estimates

We currently offer standard shipping only. Estimated delivery windows are displayed at checkout.

Delivery estimates are provided by our carriers and are estimates, not guarantees. Actual delivery times may vary due to carrier volume, weather, regional service disruptions, or other events outside our control. Once a package is in the carrier's possession, transit time is managed by the carrier.

If your package is significantly delayed or appears to be lost in transit, contact us at hi@cookmagnifique.com and we will work with the carrier on your behalf. See Lost, stolen, or damaged shipments below.

Shipping rates

Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order, and are displayed in full before you submit your order. Promotional or free shipping offers apply only to standard shipping within the continental United States and are subject to the terms of the specific offer.

Multiple and partial shipments

Orders containing multiple items may ship in more than one package and may arrive on different dates, at no additional cost to you. You will receive separate tracking for each shipment. If an item is backordered, we will notify you and may ship available items first.

Shipping address accuracy

Please verify that your shipping address is complete and accurate before submitting your order. We are not able to redirect packages once an order has entered processing.

We are not responsible for orders delayed, returned, or lost as a result of an incorrect, incomplete, or undeliverable address provided at checkout. If a package is returned to us as undeliverable, we will contact you to arrange reshipment at your expense, or issue a refund of the product price less original shipping costs.

Refused and undeliverable packages

Packages that are refused at delivery or returned to us as undeliverable will be refunded at the product price, less original outbound shipping costs. Repeated refusals may result in restrictions on future orders.

Tracking

Once your order ships, we will email you a tracking number and tracking link. Tracking information may take one to two (1–2) business days to update after you receive it, and carrier scans are not always current. If tracking has not updated after five (5) business days, please contact us.

Lost, stolen, or damaged shipments

Risk of loss passes to you upon delivery to the shipping address you provide.

Damaged in transit: Inspect your order on arrival. Report shipping damage to hi@cookmagnifique.com within three (3) days of delivery, with photos of the packaging and the product, and we will arrange a replacement or refund.
Lost in transit: If tracking shows no delivery and no movement for seven (7) consecutive business days, contact us and we will file a carrier claim and arrange a replacement or refund.
Marked delivered but not received: Contact the carrier immediately. We recommend also checking with neighbors and your building management, and filing a report with local authorities where theft is suspected. Resolution of packages confirmed delivered by the carrier is offered at our discretion and is not guaranteed.

Order changes and cancellations

We begin processing orders quickly. Requests to change or cancel an order must be sent to hi@cookmagnifique.com as soon as possible after ordering and can only be accommodated if the order has not yet entered fulfillment. Once an order has shipped, our Return Policy applies.

Pricing, availability, and order acceptance

All orders are subject to acceptance and product availability. We reserve the right to limit order quantities, decline or cancel any order, and correct pricing, shipping, or product errors, including after an order has been submitted. If we cancel an order for any of these reasons, we will notify you and issue a full refund.

Events outside our control

We are not liable for delays or failures in delivery caused by events beyond our reasonable control, including carrier service disruptions, severe weather, natural disasters, labor actions, transportation failures, government action, or public health emergencies. Where such an event occurs, we will make reasonable efforts to notify you and to deliver your order as soon as practicable, and you may cancel any order that has not yet shipped for a full refund.

Questions

Magnifique International Inc. · hi@cookmagnifique.com · cookmagnifique.com

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